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Terms & Cancellation policy

MINIMUM AGE

The minimum age to hire the services of YACHT CHARTER EXPERIENCES, S.L. is 18 years old.

REFUND & CANCELLATION OF SERVICE

In order to guarantee a booking the client needs to realize a down payment of 50% (fifty percent). The remaining amount needs to be settled prior to departure. The sum of these amounts is known as the ´charter price´. In the unlikely event of having to cancel the chartered boat, the following refunds of the charter price will be applied:

FULL REFUND: All bookings canceled at least 30 days prior to departure
75% REFUND: All bookings canceled between 30 and 14 days prior to departure
50% REFUND: All bookings canceled between 14 days and 7 days prior to departure
25% REFUND: All bookings canceled between 7 days and 24 hours before departure time
NO REFUND: All bookings canceled within 24 hours to departure time

NOTE: In case that the meteorological conditions don´t allow the charter to take place on the reserved date, the client will receive a full refund. This will be applied by wind gusts of 25 knots and above and/or rain at the time of departure. The captain also has the right to cancel the scheduled charter in case that safety cannot be assured.

TERMS OF SERVICE

The maximum duration of the contracted service is 8 hours. The departure time will be stipulated between 10 am and 1 pm and the maximum arrival time 8 am after the departure time. If the client arrives after the stipulated departure time, no hours will be added to the time initially defined.

SECURITY

The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms (SSL), all with the aim of preventing unauthorized access to data. In order to achieve these purposes, the user/client accepts that the provider obtains data for the purpose of the corresponding authentication of access controls.

YACHT CHARTER EXPERIENCES, S.L. operates in SPAIN

YACHT CHARTER EXPERIENCES, S.L.
CIF: B16655581
PASEO JUAN CARLOS I, S/N. MARINA BOTAFOCH, EDIFICIO 2, LOCAL 33. 07800 IBIZA

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Cookies Policy

INFORMATION ABOUT COOKIES

In accordance with Law 34/2002, of July 11, on services of the information society and electronic commerce (LSSI), in relation to Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 of April 2016, General Data Protection (GDPR) and Organic Law 3/2018, of December 5, Data Protection and Guarantee of Digital Rights (LOPDGDD), it is mandatory to obtain the express consent of the user of all web pages that use dispensable cookies, before you navigate through them.

 
WHAT ARE COOKIES?

Cookies and other similar technologies such as local shared objects, flash cookies or pixels, are tools used by Web servers to store and retrieve information about their visitors, as well as to enable the proper functioning of the site.

Through using these devices, the Web server is able to remember some data concerning the user, such as their preferences for viewing the server’s pages, their name and password, products that interest them most, etc.


COOKIES AFFECTED BY, AND COOKIES EXEMPT FROM REGULATIONS

According to the EU directive, the cookies that require the user’s informed consent are analysis, advertising and affiliation cookies, while technical cookies and those that are necessary for the operation of the website or the provision of services expressly requested by the user are exempt.

 
TYPES OF COOKIES

DEPENDING ON THE PURPOSE

  • Technical and functional cookies: allow the user to navigate through a website, platform or application and the use of different options or services available in it.
  • Analysis cookies: allow the controller to monitor and analyse the behaviour of the users of the websites they are linked to. The information collected by this type of cookie is used to measure the activity of the websites, application or platform and to carry out browsing profiling of the users of said sites, applications and platforms, with the purpose of introducing improvements in the analysis of the user data carried out by service users.
  • Advertising cookies: allow management, in the most efficient way possible, of advertising spaces which, if applicable, the editor has included in a website, application or platform from where requested service is provided based on data such as the edited content or frequency with which advertisements are made.
  • Behavioural advertising cookies: collect information on the user’s personal preferences and choices (retargeting) in order to allow management, in the most efficient way possible, of the advertising spaces which, if applicable, the editor has included in a website, application or platform from where the requested service is provided.
  • Social cookies: established by the social network platforms in the services to allow content to be shared with friends and networks. The social media platforms have the ability to track activity online outside the Services. This may affect the content and messages seen in other services used.
  • Affiliate cookies: allow you to track visits through links from other websites, with which the website establishes affiliate agreements (affiliate companies).
  • Security cookies: store encrypted information to avoid the stored data in them being vulnerable to malicious attacks by third parties.


ACCORDING TO THE PROPERTY

  • Own cookies: are sent to the user’s terminal team from a team or power managed by the own editor and from where the requested service is provided by the user.
  • Third party cookies: are sent to the user’s terminal team from a team or power which is not managed by the editor, but by another body which processes data obtained through the cookies.


DEPENDING ON THE STORAGE PERIOD

  • Session cookies: are a type of cookie designed to collect and store data as long as the user accesses a website.
  • Permanent cookies: are a type of cookies where data continues to be stored in the terminal and may be accessed and processed for a period of time defined by the cookie controller, and that can range from a few minutes to several years.


PROCESSING OF PERSONAL DATA

YACHT CHARTER EXPERIENCES SL is the Controller of the personal data of the Data Subject and informs them that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of 27 April 2016 (GDPR), and therefore the following information on the processing is provided:

Purposes of the data processing: as specified in the cookies section which are used on this website.

Legitimisation of the processing: by consent of the data subject (art. 6.1 GDPR).

Data storage criteria: as specified in the cookies section used on the website.

Data communication: data will not be disclosed to third parties, except in cookies owned by third parties or under legal obligation.

Rights of the Data Subject:

- Right to withdraw consent at any time.
- Right of access, rectification, portability and erasure of data and the limitation or objection to their processing.
The right to file a claim with the Spanish Supervisory Authority (www.aepd.es) if you consider that the processing does not comply with current legislation.

Contact information to exercise their rights:

YACHT CHARTER EXPERIENCES, S.L. · CIF: B16655581 · PASEO JUAN CARLOS I, S/N. MARINA BOTAFOCH, EDIFICIO 2, LOCAL 33. 07800 IBIZA (Illes Balears). E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

COOKIES USED ON THIS WEBSITE

COOKIES CONTROLLED BY THE EDITOR

Technical and functional


Property

Cookie

Purpose

Term

apps.elfsight.com

_p_hfp_client_id

Cookie required to use website options and services

Session

boating-group.com

_cookieAllowed

Cookie required to use website options and services

in a month

boating-group.com

_gat_gtag_UA_116600591_1

Cookie required to use website options and services

Session

boating-group.com

c63d8a0350928386a03ce789a6fbdc98

Cookie required to use website options and services

in 3 months

vimeo.com

player

Cookie required to use website options and services

in a year

vimeo.com

vuid

Cookie required to use website options and services

in 2 years

Analytics

Property

Cookie

Purpose

Term

boating-group.com

_ga

ID used to identify users

in 2 years

boating-group.com

_gid

ID used to identify users for 24 hours after last activity

in 20 hours

 

 

THIRD PARTY COOKIES

Third-party services are beyond the control of the editor. Suppliers may at any time modify their service conditions, the purpose and use of cookies, etc.

External suppliers of this website:

Editor

Privacy Policy

Google Analytics

Google Analytics

https://privacy.google.com/take-control.html

 

 

COOKIES CONFIGURATION PANEL

From this panel the user will be able to configure the cookies that the website can install in their browser, except for the technical or functional cookies that are necessary for browsing and using the different options or services that are offered.

Cookie panel

 

 

HOW TO MANAGE COOKIES FROM YOUR BROWSER

Delete cookies from your device

Cookies that are already on a device can be deleted by clearing the browser history, thus deleting the cookies from all websites visited.
However, some of the saved information (e.g. login data or website preferences) may also be lost.

Manage site specific cookies

For more precise control of site specific cookies, users can adjust their privacy settings and cookies in their browser.

Blocking cookies

While most modern browsers can be configured to prevent cookies from being installed on a device, this may require the manual adjustment of certain preferences each time a site or page is visited. In addition, some services and features may not work properly (for example, profile logins).

 

HOW TO DELETE COOKIES FROM MOST COMMON BROWSERS

Chrome

http://support.google.com/chrome/answer/95647?hl=es

Internet Explorer. Version 11

https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer

Firefox. Version 65.0.1

https://www.mozilla.org/es-ES/privacy/websites/#cookies

Safari Version 5.1

https://support.apple.com/es-es/guide/safari/sfri11471/mac

Opera

https://help.opera.com/en/latest/security-and-privacy/#clearBrowsingData

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Legal Notice

YACHT CHARTER EXPERIENCES SL, the person responsible for the website, hereinafter the CONTROLLER, makes this document available to users, which is intended to comply with the obligations provided in Act 34/2002 of 11 July, on Information Society and Electronic Commerce Services (LSSICE), Spanish Official State Journal No. 166, as well as informing all website users of the conditions of use.

Any person who accesses this website acquires the status of user, and as such undertakes to strictly observe and comply with the provisions provided herein, as well as any other applicable legal clause.

YACHT CHARTER EXPERIENCES SL reserves the right to modify any type of information that may appear on the website, and is not obliged to give prior notice or inform users of such obligations, with publication on the website of YACHT CHARTER EXPERIENCES SL being understood as sufficient.

1. IDENTIFICATION DATA

Domain name: boating-group.com
Commercial name: YACHT CHARTER EXPERIENCES SL
Company name: YACHT CHARTER EXPERIENCES SL
TIN: B16655581
Registered address: PASEO JUAN CARLOS I, S/N. MARINA BOTAFOCH, EDIFICIO 2, LOCAL 33. 07800 IBIZA (ILLES BALEARS)
Telephone: 671315540
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics, are owned by the CONTROLLER or, if applicable, they expressly holds a license or an express authorisation by the authors. All website contents are duly protected by intellectual and industrial property laws, and are registered in the corresponding public registries.

Regardless of their intended purpose, the total or partial reproduction, use, exploitation, distribution and commercialisation, requires in any case the prior written authorisation from the CONTROLLER. Any unauthorised use is considered a serious breach of the author’s intellectual or industrial property rights.

The designs, logos, text and/or graphics not belonging to the CONTROLLER and which may appear on the website, belong to their respective owners who are liable for any possible dispute that may arise regarding them. The CONTROLLER expressly authorises third parties to redirect to the specific content of the website, and in any case to redirect to the main website of boating-group.com.

The CONTROLLER acknowledges the corresponding intellectual and industrial property rights in favour of their owners, and any mention or appearance on the website does not imply the existence of any rights or responsibility whatsoever over them, nor does it imply any endorsement, sponsorship or recommendation by the website.

Comments regarding any possible breach of intellectual or industrial property rights, as well as regarding the contents of the website, can be made by contacting This email address is being protected from spambots. You need JavaScript enabled to view it..

3. EXEMPTION FROM LIABILITY

The CONTROLLER is exempt from any type of liability derived from the information published on their website whenever this information has been manipulated or introduced by a third party not related to the CONTROLLER.

Use of Cookies

This website uses technical cookies (small files with information that the server sends to the computer of the website user) in order to carry out certain functions considered necessary for the correct functioning and preview of the website. In any case, the cookies used are temporary, with the sole purpose of making navigation of the site more efficient, and disappear at the end of the user’s session. Under no circumstances do these cookies themselves provide personal data and will not be used for the collection of such data.

Through using cookies, it is also possible for the server where the website is located to recognise the browser used by the user in order to make navigation easier, allowing, for example, users who have previously registered to access the areas, services, promotions or contests reserved exclusively for them without having to register on each visit. They may also be used to measure the audience or traffic parameters, monitor the progress and number of entries, etc. In these cases, the cookies used are technically non-essential but beneficial to the user. This website will not install non-essential cookies without previous user consent.

We use our own cookies and third-party cookies for analytical purposes and to display personalised advertising based on a profile drawn from your browsing habits (e.g. pages visited). All users who visit the website are informed of the use of these cookies by means of a floating banner. If its use is accepted, the banner will disappear, although it is possible to revoke consent and to obtain more information at any time by consulting our Cookies Policy.

The browser may be configured by the user to alert them of the reception of cookies and to prevent their installation on their computer. For further information, please consult the instructions of your browser.

Link policy

The user of this website may be redirected to content from third party websites. Since the CONTROLLER cannot always control the contents of third party websites, they do not assume any type of responsibility with respect to said contents. In any case, the CONTROLLER will immediately remove any content that may be in breach of national or international laws, morality or public order, and will immediately remove the redirection to this website, informing the competent authorities of the content in question.

The CONTROLLER will not be responsible for the information and content found, including but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website of the CONTROLLER. However, and in accordance with Acts 11 and 16 of the LSSICE, third party content is made available to all users, authorities, and law enforcement bodies collaborating directly on the withdrawal or blocking of all content that may affect or violate national or international law, third party rights or public morals and public order. In the event that the user considers there to be any content on the website that could be considered as such, please notify the website administrator immediately.

This website was revised and tested to enable its correct functioning. In principle, proper functioning can be guaranteed 365 days a year, 24 hours a day. However, the CONTROLLER does not rule out the possibility of there being certain programming errors, or that force majeure, natural disasters, strikes or similar circumstances may occur that make accessing the website impossible.

IP Addresses

The website servers can detect automatically the IP address and the domain name used by the user. An IP address is a number assigned automatically to a computer when connected to the Internet. All of this information is recorded in a duly registered system log on the server that allows the subsequent processing of the data in order to obtain only statistical measurements that show us the number of page hits, the number of visits made to the web servers, the order of visits, the access point, etc.

4. APPLICABLE LAW AND JURISDICTION

Spanish law, to which the parties expressly submit themselves, will apply to all disputes or questions related to this website or the activities carried out on it, and the Courts and Tribunals closest to Ibiza shall be responsible for the resolution of all conflicts arising from or related to its use.

 

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YACHT CHARTER EXPERIENCES, S.L. · CIF: B16655581 · PASEO JUAN CARLOS I, S/N. MARINA BOTAFOCH, EDIFICIO 2, LOCAL 33. 07800 IBIZA